About Us
MechanicDoctor.com offers
- Unconditional Customer Service
- Daily Shipping
- Competitive Pricing
- Responsive Technical and Customer Service Teams
- Website Support
- Manufacturers' Warranty
MechanicDoctor.com believes strongly in Customer Service. We make this a priority and want our customers not only pleased but satisfied with their overall buying experience. Our goal is to build lasting relationships which provides repeat business and word of mouth advertising. We strive to expand our business and will continue to stand behind our products and support our customers.
MechanicDoctor.com ships daily. We offer UPS as our shipping carrier; however, we can use another carrier if necessary. We definitley work with our customers and know that UPS isn't set up to deliver to P.O. Boxes and APO / FPO addresses. If a customer emails us and states why UPS isn't an option, we will work with them and ship via another carrier. This is just one way we show great customer service.
MechanicDoctor.com has a knowledgeable Technical team which is responsive to our customers questions. This team not only offers great Website support but responds honestly and as quickly as possible.
MechanicDoctor.com also has a responsive Customer Service Team. This team will help out as much as possible and make sure you get routed to the correct department. Again, questions will be answered as soon as possible.
MechanicDoctor.com offers a thirty (30) day refund plus a one (1) year Manufacturers' Warranty. If your unhappy with your purchase, or just have some questions, please notify our Customer Service department at customerservice@mechanicdoctor.com.
